Terms And Conditions

Terms Of Use

www.SamsCustomFraming.com is operated and maintained by Sam’s Furniture and Art, Inc.(DBA DALLAS ART & DECOR) All inquiries may be directed to:

Dallas Art & Decor
11834 Harry Hines Blvd
Dallas, TX 75234

Use of www.SamsCustomFraming.com is governed by these terms and conditions. Please read and review the terms and conditions. Your use of www.SamsCustomFraming.com constitutes your agreement to follow the rules and conditions contained herein. If you do not agree with any of these terms and conditions, please do not use the www.SamsCustomFraming.com web site.

Changes to Terms and Conditions

Sam’s Furniture & Art, Inc. reserves the right to modify the terms and conditions at any time without prior notice. The use of www.SamsCustomFraming.com following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review the terms and conditions each time you use this web site.

Returns & Refund Policy

We stand by everything we sell and want you to LOVE what you buy. So if there’s any reason you’re not satisfied with your order in the first 30-days of receiving it, neither are we. We’ll make it right… from discounting your order or refunding your money.

So if you find yourself not 100% satisfied, here’s how we can help:

    Call or text us at 214 995 8578, or Email us at info@samscustomframing.com or Click here

    We will then work with you to find a solution you love. Whether we have to reproduce your order at cost to you, or free of cost, or refund your money, we will make sure you end up with a solution that is right for you! Best of all, you decide what you want.

•   For any Printing, Plain and simple, if you are not satisfied with your canvas when it arrives, return it for a 100% refund, reprint or credit.

  For Framing and mirrors, If you receive defective or damaged merchandise, please take a photograph of the failed or broken product and send the photograph or the original failed or broken product to us as soon as you can. Upon receipt of the product or the photograph, we will send a replacement of the product, issue a store credit, or will issue a refund via the original payment method for the purchase value of the failed or broken product(s). Sam's Custom Framing™ credit can be used on the Sam's Custom Framing™ website for any purchase.
•    Requests for return authorization within 30 days, please.
•    Please return only items listed on the Return Authorization for proper credit
•    All items, other than defective products, are expected in their original unopened packaging and condition.
•    If a return is due to ordering error the following restocking charges may apply:
     15% of order value.

Use of Web Site

The www.SamsCustomFraming.com web site is for the sole use of individuals or entities wishing to review, consider, purchase or otherwise engage in retail or wholesale transactions involving Sam’s Furniture & Art, Inc.’s products and services and/or to otherwise transact business with or contact Sam’s Furniture & Art, Inc., on their own behalf (or, in the case of a gift or a corporate transaction, on behalf of their intended recipients). No information concerning the transactional preferences of an individual customer (whether such customer is a person or an entity) can be entered, altered, modified or otherwise affected, by any third party on behalf of such individual customer. In particular, Sam’s Furniture & Art, Inc. expressly prohibits third parties from opting out of Sam’s Furniture & Art, Inc.’s services and/or contacts on behalf of an Sam’s Furniture & Art, Inc. customer or other person or entity, without both (a) Sam’s Furniture & Art, Inc.’s full knowledge as to the surrogate action being taken and (b) Sam’s Furniture & Art, Inc.’s express permission. This prohibition is intended to protect the privacy and freedom of Sam’s Furniture & Art, Inc.’s customers and the personal relationship of Sam’s Furniture & Art, Inc. works to develop with its customers and others authorized to use its site.

Copyright Notice

All of the content you see on www.SamsCustomFraming.com, including but not limited to, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text (referred to as the “Content”) is the exclusive property of Sam’s Furniture & Art, Inc. and/or is subject to trademark, service mark, copyright and/or other intellectual property rights or licenses held by Sam’s Furniture & Art, Inc., by one of its affiliates or by third parties who have licensed or assigned their rights, interests and/or materials to Sam’s Furniture & Art, Inc. The entire content of www.SamsCustomFraming.com is copyrighted as a collective work under U.S. and other applicable copyright laws, and Sam’s Furniture & Art, Inc. owns a copyright in the selection, coordination, arrangement and enhancement of the Content. The Content of www.SamsCustomFraming.com as a whole, are intended solely for the personal and non-commercial use of the users of our site. As such a user, you may download, print and store selected portions of the Content, but only if (1) you use any such copies of the Content only for your own personal and non-commercial use, (2) you do not copy or post the Content on any network computer or broadcast the Content in any media and/or in any form or format, (3) you do not modify or alter the Content in any way, or delete or change any copyright or trademark notice, and (4) you properly credit any intellectual property rights to Sam’s Furniture & Art, Inc. No right, title or interest in any downloaded or copied materials are transferred to you as a result of any such downloading or copying. Sam’s Furniture & Art, Inc. reserves complete title and full intellectual property rights in any Content you download from www.SamsCustomFraming.com. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining the express written consent from Sam’s Furniture & Art, Inc..

What should I know about copyrights before uploading any photos for printing?
You have the obligation to make sure you have permission to reproduce the photo(s).Please make sure you own the copyright for these photo(s) or you are authorized by the owner to make a photo-to-canvas reproduction before you place the order to us.

            What is a copyright?

A copyright gives its owner the right to copy, distribute, publicly display or create derivative works from the original work. A copyright also gives its owner the right to license those rights to others.

           How do I know if my photograph is protected by copyright?

A photograph is copyright protected from the moment it is created. This means that even if you purchase a print or digital file from your photographer, you still need to talk to them about making reproductions from that item.

          How long does a copyright last?

The current copyright term is the life of the creator – in this case, the photographer, plus an additional 70 years.

         Things to remember about copyright:

•Purchasing a print or digital file from your photographer does not mean you have purchased the copyright.

•Under the Federal Copyright Act of 1976, photographs are protected by copyright from the moment of creation.

•Unless you have permission from the photographer, you can’t copy, distribute (no scanning and sending them to others), publicly display (no putting them online), or create derivative works from photographs.

•Professional photographers are dependent on their ability to control the reproduction of the photographs they create.

◦It affects their income and the livelihood of their families.

•Copyright infringements—reproducing photos without permission—can result in civil and criminal penalties.

            How to make legal copies of professional photographs:

•Contact the photographer/copyright owner. Photographers are happy to discuss options for reproducing photos with you.
•Check both the front and back of a print for a copyright notice. If it is a school, sports or similar type photo, you may want to contact the institution where the photo was made.
•Use the Photographer Registry Web site to locate a photographer/copyright owner at www.PhotographerRegistry.com, so you can obtain reproductions or permission. With a few pieces of information about a photographer (i.e., they did portraits in Anytown, USA in 200X), a search can be conducted to find the copyright owner.


We welcome your comments regarding www.SamsCustomFraming.com. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) sent to www.SamsCustomFraming.com shall become the exclusive property of Sam’s Furniture & Art, Inc. Your submission of any such Comments shall constitute an assignment to Sam’s Furniture & Art, Inc. of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Sam’s Furniture & Art, Inc. will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as furniture designs, product ideas, computer code or original artwork.

Product Availability

Most products displayed on this site are available in Sam’s Furniture & Art, Inc. Distribution Center. In some cases, merchandise displayed for sale on this site may not be available at Sam’s Furniture & Art, Inc. or its affiliate locations.

Price Quotations

The prices displayed on this site are quoted in U.S. Dollars and are valid and effective only in the United States. Additional shipping and other charges may apply for orders outside of the United States and/or into US territories, and you will be advised of such charges and your responsibility for any portion thereof before we finalize and ship your order. Furthermore, while we do our best to assure that the taxes quoted for a particular order are accurate for the applicable location to which the order is being shipped, should an erroneous quote be provided, we will notify you of such error before finalizing and shipping your order. You will be responsible for all applicable taxes, regardless of the amount quoted on www.SamsCustomFraming.com at the time of your order.


This site and all contents of this site are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Sam’s Furniture & Art, Inc. shall not be liable for any damages of any kind related to your use of this site.


You agree to defend, indemnify and hold Sam’s Furniture & Art, Inc. harmless from and against any and all claims, damages, costs and expenses, including attorneys’; fees, arising from or related to your use of the site, including, without limitation, your use of www.SamsCustomFraming.com in violation of these Terms of Use.

Lead Time

All of our items are custom made to order!

It usually take 2-7 business days to produce before shipping. Shipping times depend on your location and can take on average 2-5 days. Typically, customer will have their order in hands in about 2 weeks.

If you need your order faster or for a special event, please call or text us at 1.214.995.8578 or email us at info@samscustomframing.com  on expediting your order or you require additional assistance. We’ll do everything we can to get your order to you when and where you need it.